FAQ
Frequently asked questions.
What areas do you service?+
Although we're based in London, we also travel to surrounding areas and major cities including Bristol, Birmingham, Liverpool, Manchester, Leeds and Cardiff.
Do you need power or water on site?+
Yes — our cart requires access to a standard power outlet and a water point at the venue. Let us know your venue details when you enquire and we'll confirm it's a good fit.
Do you set up indoors or outdoors?+
Our cart is designed for indoor venues, so you get consistent, reliable service regardless of the weather outside.
How much notice do you need?+
We recommend booking as early as possible to secure your date — ideally at least 2 weeks in advance. If you're after any of our branding options, we recommend 3–4 weeks.
Is there a minimum guest number?+
We can tailor a package for small office mornings through to large-scale activations. Let us know your expected guest count and we'll recommend the right setup.
Do you require a deposit to secure a booking?+
Yes, we require a £170 deposit per event day to confirm and secure your booking. If your event is less than 28 days away, we'll require full payment before the event date.
What payment methods do you accept?+
Most clients pay by bank transfer, but we can also provide a secure payment link if you'd prefer to pay by credit or debit card.
Can you cater for dietary requirements?+
Yes. We offer dairy, oat and almond milk alternatives at no extra cost, so all guests can be looked after.
Can the cart be branded for our event?+
Yes — we offer branded cups, aprons, a logo stencilled onto the coffee foam, and branding on the cart itself. Let us know what you're after when you request a quote.